Voyntra Stay & Travel ("Voyntra," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through voyntra.com and through related email or phone communications.
Information We Collect
We may collect information that you choose to provide, including your name, email address, phone number, travel window, trip details, and support-related notes submitted through our contact form or shared through direct email or phone conversations.
We may also receive basic technical information from your browser or hosting environment, such as device type, IP address, browser type, and pages visited.
How We Use Information
- Respond to planning requests, stay inquiries, and contact messages.
- Support questions related to booked trips, itinerary updates, or schedule-related planning questions.
- Improve the usefulness, performance, and clarity of our website and communication flow.
- Maintain internal records connected to inquiries and service conversations.
Contact Form Processing
Our contact form uses Formsubmit.co to route form submissions to [email protected]. When you submit the form, your message is transmitted through that service so it can be delivered to our email inbox.
How We Share Information
We do not sell your personal information. We may share information with service providers that help us operate the website, route communications, or manage business operations. We may also disclose information when required by law or when necessary to protect our rights.
Retention
We keep inquiry information for as long as reasonably necessary to respond to your request, maintain business records, follow up on services, or meet legal obligations.
Security
We use reasonable administrative and technical measures to protect information we receive. No website or email workflow can guarantee absolute security, so please avoid sending highly sensitive information through unsecured web forms.
Your Choices
You may contact us to request updates to your contact information or to ask questions about how your information is handled. You may also choose not to provide optional details, though that may limit how specifically we can respond.
Children's Privacy
This site is intended for adult travelers and travel planners. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a revised effective date as appropriate.
Contact Us
If you have questions about this Privacy Policy, you can contact Voyntra Stay & Travel at [email protected], by phone at +1 (617) 903-4827, or by mail at 1 Milk Street, Suite 420, Boston, MA 02109.